Product-Service Systems (PSS) are a well-established approach that holds great promises for sustainable business success. However, continuous changes such as technological innovations constitute novel challenges for the development and the offering of PSS. As these challenges become more and more diverse and complex, ...

New mobile technologies such as smart glasses cannot be described adequately with standard process modelling languages. This leads to insufficient process documentation, hindering a correct integration of these technologies in business processes. In this paper, we focus explicitly on smart glasses-based processes. We ...