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How to choose the right BPM tool: A maturity-centric decision framework with a case evaluation in the European market
EMISA 2012 – Der Mensch im Zentrum der Modellierung
The enabling role of technology for effective business process management (BPM) is not being doubted. However, finding the right tool that suits a company's specific requirements is usually a challenging task. This paper presents a novel decision framework for the critical assessment of BPM tools which maps company ...