Browsing P244 - DEC 2015 - Digital Enterprise Computing by Author "Stei, Gerald"
Customer services in the digital transformation: social media versus hotline channel performance
Rossmann, Alexander; Stei, Gerald27-38
Sales 2.0 in business-to-business (B2B) networks: conceptualization and impact of social media in B2B sales relationship
Rossmann, Alexander; Stei, Gerald67-78
User Engagement in Corporate Facebook Communities
Rossmann, Alexander; Stei, Gerald51-62