Stakeholder attitudes towards digitalization in higher education institutions

Abstract

We report the results of a group concept mapping study on the topic of digital transformation in German higher education. Students, teachers and administrative employees participated in the study where they first gathered statements which were then clustered and ranked according to importance and feasibility. The results show agreement between all groups that matters of culture and mentality remain the biggest factors for a successful digitalization of higher education. While we found agreement between groups on the importance of topics, those working at the institution are more pessimistic of cultural changes than students. The unification of service platforms and the development of validated didactical concepts for digital learning offerings are also seen as open challenges.