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User Journey Mapping – A Method in User Experience Design 

i-com: Vol. 15, No. 1 Endmann, Anja; Keßner, Daniela
Companies are more and more interested in providing a positive user experience (UX). The aim is to offer a smooth and pleasant experience with the application at hand. As UX consultants, we often face the following basic questions at the start of user experience projects: How can we learn about the user processes in the ...

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Gesellschaft für Informatik e.V. (GI), Kontakt: Geschäftsstelle der GI
Diese Digital Library basiert auf DSpace.

 

 

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Author

Endmann, Anja (1)
Keßner, Daniela (1)

Subject

Design (1)Method (1)Usability (1)
User Experience (1)
User Journey Map (1)User Research (1)... View More

Date Issued

2016 (1)

Has File(s)

No (1)

About uns | FAQ | Help | Imprint | Datenschutz

Gesellschaft für Informatik e.V. (GI), Kontakt: Geschäftsstelle der GI
Diese Digital Library basiert auf DSpace.