The research field of Business Process Management (BPM) has gradually developed as a discipline situated within the computer, management and information systems sciences. Its evolution has been shaped by its own conference series, the BPM conference. Still, as with any other academic discipline, debates accrue and persist, ...

Cost-optimized airline resource schedules often imply a lack of delay tolerance in case of unforeseen disruptions, e.g. late check-ins, technical defects or airport and airspace congestion. Therefore, the consideration of timeliness and robustness has become an important topic in robust resource scheduling and a wide ...

Successful monitoring is essential for managing security-critical or business-critical processes. The paper seeks to understand and empirically evaluate benefits of the BPM use case “monitor” in the context of Operations Control Centers (OCCs). OCCs create visibility about critical events and statuses in very sensitive ...

Increasingly, companies are drawing on capacities provided by external consultants to design and execute strategic IT initiatives. However, despite evidence of the impact of such services on IT performance, little is still known about the roles external consultants serve in relation to specific strategic IT initiatives ...

Business process modeling often deals with the trade-off between comprehensibility and flexibility. Many languages have been proposed to support different paradigms to tackle these characteristics. Well-known procedural, token-based languages such as Petri nets, BPMN, EPC, etc. have been used and extended to incorporate ...