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Framing Personas: Enhancing Engagement and Perspective Taking
Mensch und Computer 2017 - Tagungsband
Personas are a tool in user-centered software design to make users’ goals and needs tangible for the designers of the product. Engaging with personas is seen as a means for empathizing with users and avoiding product development from the developers' own perspective ("I-methodology"). In an empirical study with 59 ...