Construction of Productivity Models - A Tool-Supported Approach in the Area of Facility Management
Abstract
Productivity models specify input and output factors to inform productivity analyses. Current research and business practice face the challenge of developing a wide range of different productivity models. These models were created simultaneously but isolated from each other. As a consequence thereof, several practices of productivity model construction have emerged. This paper presents a unifying modelling language that lists and interrelates the essential constructs, pertinent to productivity models. Ultimately it was transferred into practice by employing a software tool. The application was conducted in the area of facility management, supporting two different approaches of productivity benchmarking. Facility management features a huge diversity of offered services and bundles. Thus, facility managers cope with various definitions of productivity that are then modelled with our approach.
- Citation
- BibTeX
Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Lellek, V. & Rauer, H. P.,
(2012).
Construction of Productivity Models - A Tool-Supported Approach in the Area of Facility Management.
Enterprise Modelling and Information Systems Architectures - An International Journal: Vol. 7, Nr. 1.
Berlin:
Gesellschaft für Informatik e.V..
(S. 28-43).
DOI: 10.18417/emisa.7.1.2
@article{mci/Becker2012,
author = {Becker, Jörg AND Bernhold, Torben AND Beverungen, Daniel AND Kaling, Nina AND Knackstedt, Ralf AND Lellek, Vanessa AND Rauer, Hans Peter},
title = {Construction of Productivity Models - A Tool-Supported Approach in the Area of Facility Management},
journal = {Enterprise Modelling and Information Systems Architectures - An International Journal},
volume = {7},
number = {1},
year = {2012},
,
pages = { 28-43 } ,
doi = { 10.18417/emisa.7.1.2 }
}
author = {Becker, Jörg AND Bernhold, Torben AND Beverungen, Daniel AND Kaling, Nina AND Knackstedt, Ralf AND Lellek, Vanessa AND Rauer, Hans Peter},
title = {Construction of Productivity Models - A Tool-Supported Approach in the Area of Facility Management},
journal = {Enterprise Modelling and Information Systems Architectures - An International Journal},
volume = {7},
number = {1},
year = {2012},
,
pages = { 28-43 } ,
doi = { 10.18417/emisa.7.1.2 }
}
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More Info
DOI: 10.18417/emisa.7.1.2
ISSN: 1866-3621
xmlui.MetaDataDisplay.field.date: 2012
Language:
(en)

Content Type: Text/Journal Article