A Consumer Perspective on Privacy Risk Awareness of Connected Car Data Use
Abstract
New cars are increasingly "connected" by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.
- Citation
- BibTeX
Jakobi, T., Alizadeh, F., Marburger, M. & Stevens, G.,
(2021).
A Consumer Perspective on Privacy Risk Awareness of Connected Car Data Use.
In:
Schneegass, S., Pfleging, B. & Kern, D.
(Hrsg.),
Mensch und Computer 2021 - Tagungsband.
New York:
ACM.
(S. 315-323).
DOI: 10.1145/3473856.3473891
@inproceedings{mci/Jakobi2021,
author = {Jakobi, Timo AND Alizadeh, Fatemeh AND Marburger, Martin AND Stevens, Gunnar},
title = {A Consumer Perspective on Privacy Risk Awareness of Connected Car Data Use},
booktitle = {Mensch und Computer 2021 - Tagungsband},
year = {2021},
editor = {Schneegass, Stefan AND Pfleging, Bastian AND Kern, Dagmar} ,
pages = { 315-323 } ,
doi = { 10.1145/3473856.3473891 },
publisher = {ACM},
address = {New York}
}
author = {Jakobi, Timo AND Alizadeh, Fatemeh AND Marburger, Martin AND Stevens, Gunnar},
title = {A Consumer Perspective on Privacy Risk Awareness of Connected Car Data Use},
booktitle = {Mensch und Computer 2021 - Tagungsband},
year = {2021},
editor = {Schneegass, Stefan AND Pfleging, Bastian AND Kern, Dagmar} ,
pages = { 315-323 } ,
doi = { 10.1145/3473856.3473891 },
publisher = {ACM},
address = {New York}
}
Weitere Information zum Dokument oder der Volltext des Dokuments sind auf einem externen Server verfuegbar: https://dl.acm.org/doi/10.1145/3473856.3473891
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xmlui.MetaDataDisplay.field.date: 2021
Language:
(en)

Content Type: Text/Conference Paper
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- Tagungsband MuC 2021 [80]