Process assessment is a disciplined project-oriented evaluation of an organizational unit’s processes with respect to a process assessment model. In this paper, an approach is presented of how to assess human centered design (HCD) processes. In detail, the standard approach according to ISO 9241-210 and the HCD processes ...

Creating a product vision is a common technique in the development of interactive products. Product vision is intended to serve as a point of orientation for design decisions around the product. However, the focus of product vision is often on functional or economic aspects, while the intended user experience (UX) is ...