Chatbots have the potential to significantly increase the efficiency of banks and public institutions. Both sectors, however, are subject to special regulations and restrictions in areas such as information security and data protection. The policies of these organizations therefore, in some cases, reject the use of cloud ...

The data centers of Germany’s Federal Employment Agency (FEA) provide an information technology (IT) infrastructure that is critical for both external stakeholders and internal processes. For FEA and many other organizations like it, it is essential that any IT infrastructure anomalies - deviations from normal behavior ...

The initial idea of Robotic Process Automation (RPA) is the automation of business processes through a simple emulation of user input and output by software robots. Hence, it can be assumed that no changes of the used software systems and existing Enterprise Architecture (EA) is required. In this short, practical paper ...

Projekte im Kontext von Unternehmensarchitektur sind anspruchsvoll: die zunehmende, inhaltliche Komplexität angesichts von Cloud-Architekturen und damit verbunden die steigende Zahl an Beteiligten bei der Erstellung von IT-Werkzeugen, sowie die Vielschichtigkeit des Umfelds besonders in größeren Unternehmen stellen die ...