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Process Mining Meets Visual Analytics
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2024
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Gesellschaft für Informatik, Bonn
Zusammenfassung
This extended abstract summarizes a study on the visualization of conformance checking results in process mining, presented at HICSS 2023. Conformance checking compares intended and actual business process behaviors using IT system logs. Our study examined the visualization features of both academic and commercial process mining tools. We found these tools offer visualizations for quantifying conformance, breaking it down, localizing, and explaining deviations. However, there is a need for structured research on process analysts' visualization needs and the interaction between data, analysts, and visualizations.