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Evolution of interaction-free usage in the wake of AI
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2024
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De Gruyter
Zusammenfassung
Interaction-free usage (IfU) will be one of the quantitatively dominant forms of computer use in the future. In qualitative terms, this form of use will cover a wide range of applications, also software that supports communication and cooperation. Digital twins for cooperation and communication will be employed by individual users to maintain a variety of social networking activities. Generative AI will play a decisive role in this development, autonomously identifying user needs, replacing the predominant form of use through prompting with question-and-answer dialogs. These dialogs will also be used to preconfigure systems for IfU phases. The counterpart to IfU, which will become ever less-frequent, is intervening interaction, when users intervene to explore and adjust the performance of AI-based systems in exceptional situations or to optimize them for future task handling.