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dc.contributor.authorHeinrichs, Felixde_DE
dc.contributor.editorHauger, Davidde_DE
dc.contributor.editorKöck, Mirjamde_DE
dc.contributor.editorNauerz, Andreasde_DE
dc.date.accessioned2017-11-15T14:59:31Z
dc.date.available2017-11-15T14:59:31Z
dc.date.issued2009
dc.identifier.urihttp://abis.l3s.uni-hannover.de/images/proceedings/abis2009/abis2009_heinrichs.pdfde_DE
dc.identifier.urihttp://dl.gi.de/handle/20.500.12116/5022
dc.description.abstractBusiness processes are a widespread approach to managing and planning organizational activities. However, human work practices often differ from structured, formal process descriptions. Knowledge on process variations therefore becomes a key aspect in enacting and controlling business processes. Such knowledge usually is informally documented. Traditional paper, carrying handwritten information, still serves as one of the prevalent media in this context. Even in computer supported work environments, paper based documents are still common in professional settings. As a solution to the problem of integrating handwritten, informally specified knowledge into business processes, the concept of unstructured interaction is introduced and elaborated.
dc.language.isoende_DE
dc.relation.ispartof17th Workshop on Adaptivity and User Modeling in Interactive Systemsde_DE
dc.titleUnstructured Interaction: Integrating Informal Handwritten Knowledge into Business Processesde_DE
dc.typeworkshop
mci.document.qualitydigidoc


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