Konferenzbeitrag

Semantic MediaWiki as an integration platform for IT service management

Lade...
Vorschaubild
Volltext URI
Dokumententyp
Text/Conference Paper
Datum
2010
Zeitschriftentitel
ISSN der Zeitschrift
Bandtitel
Quelle
INFORMATIK 2010. Service Science – Neue Perspektiven für die Informatik. Band 2
Regular Research Papers
Verlag
Gesellschaft für Informatik e.V.
Zusammenfassung
We describe our work on using Semantic MediaWiki as a central platform for managing IT services and the underlying technical components within an organization. We present our toolkit of MediaWiki extensions which add ITSM-specific functionalities to Semantic MediaWiki and describe their interactions. We also outline the benefits gained by using Semantic Technologies in IT Service Management.
Beschreibung
Kleiner, Frank; Abecker, Andreas (2010): Semantic MediaWiki as an integration platform for IT service management. INFORMATIK 2010. Service Science – Neue Perspektiven für die Informatik. Band 2. Bonn: Gesellschaft für Informatik e.V.. PISSN: 1617-5468. ISBN: 978-3-88579-270-3. pp. 73-78. Regular Research Papers. Leipzig. 27.09.-01.10.2010
Schlagwörter
Zitierform
DOI
Tags