Collaborative process development using Semantic MediaWiki
ISSN der Zeitschrift
WM2009: 5th conference on professional knowledge management
Regular Research Papers
Gesellschaft für Informatik e.V.
Often organizational processes are rather informal, subject to frequent changes, and involve roles with unclear responsibilities. Nevertheless it can be beneficial for efficient organizational knowledge management to document and communicate such processes. In this context, current state-of-the-art methods and tools for process engineering do not provide the most appropriate instruments. In this paper we address this issue by combining traditional process engineering techniques with a collaborative, wiki-based approach. As a result we present an extension to Semantic MediaWiki featuring collaborative creation of a process description and the automated generation of its structured, graphical representation.