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Assessing the Impact of Information Assistance Systems on a Worker Level - A Pre-Study towards an Evaluation Framework

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dc.contributor.authorLindner, Fabian
dc.contributor.authorWinkler, Daniel
dc.contributor.authorMüller, Arvid
dc.contributor.authorMühlan, Kevin
dc.contributor.authorKeil, Sophia
dc.contributor.editorHansen, Christian
dc.contributor.editorNürnberger, Andreas
dc.contributor.editorPreim, Bernhard
dc.date.accessioned2020-08-18T15:20:03Z
dc.date.available2020-08-18T15:20:03Z
dc.date.issued2020
dc.description.abstractA growing amount of information assistance systems is imple-mented within production environments as simple tasks are increasingly automated and more complex knowledge work is required by the staff. However, considerations to implement those technologies have mainly focused on productivity measures on the work process level, so far, putting aside hu-man factors concerning the affected workers. In our paper, we design and conduct a laboratory experiment to systematically assess both these aspects while using three different kinds of information assistance systems for the same assembly task. The insights from this pre-study build the basis for a first concept of a generalized evaluation framework to assess the impact of any kind of information assistance system on both productivity measures and human factors on the worker level. In the end, the role of such an evaluation framework for companies in the midst of technology implementation processes is considered to support its application in practice.en
dc.identifier.doi10.18420/muc2020-ws116-001
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/33559
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofMensch und Computer 2020 - Workshopband
dc.relation.ispartofseriesMensch und Computer
dc.subjectInformation Assistance Systems
dc.subjectProductivity
dc.subjectHuman Factors
dc.subjectExperiment Design
dc.subjectEvaluation Framework
dc.titleAssessing the Impact of Information Assistance Systems on a Worker Level - A Pre-Study towards an Evaluation Frameworken
dc.typeText/Workshop Paper
gi.citation.publisherPlaceBonn
gi.conference.date6.-9. September 2020
gi.conference.locationMagdeburg
gi.conference.sessiontitleMCI-WS17: Workshop zu Smart Collaboration – Mitarbeiter-zentrierte Informationssysteme in der Produktentstehung
gi.document.qualitydigidoc

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