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Heuristics and Models for Evaluating the Usability of Security Measures

dc.contributor.authorFeth, Denis
dc.contributor.authorPolst, Svenja
dc.contributor.editorAlt, Florian
dc.contributor.editorBulling, Andreas
dc.contributor.editorDöring, Tanja
dc.date.accessioned2019-08-22T04:36:34Z
dc.date.available2019-08-22T04:36:34Z
dc.date.issued2019
dc.description.abstractSecurity mechanisms are nowadays part of almost every software. At the same time, they are typically sociotechnical and require involvement of end users to be effective. The usability of security measures is thus an essential factor. Despite this importance, this aspect often does not receive the necessary attention, for example due to short resources like time, budget, or usability experts. In the worst-case, users reject or circumvent even strong security measures and technically secure systems become insecure. To tackle the problem of unusable security measures, we developed a heuristics-based usability evaluation and optimization approach for security measures. In order to make heuristics applicable also for non-usability experts, we enrich them with information from a joint model for usability and security. In particular, this approach allows developers and administrators to perform usability evaluations and thus enables an early tailoring to the user, complementary to expert or user reviews. In this paper, we present our approach, including an initial set of heuristics, a joint model for usability and security and a set of mapping rules that combine heuristics and model. We evaluated the applicability of our approach, which we present in this paper.en
dc.description.urihttps://dl.acm.org/authorize?N681252
dc.identifier.doi10.1145/3340764.3340789
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/24597
dc.language.isoen
dc.publisherACM
dc.relation.ispartofMensch und Computer 2019 - Tagungsband
dc.relation.ispartofseriesMensch und Computer
dc.subjectusable security
dc.subjectquality model
dc.subjectheuristic evaluation
dc.subjecthuman-centered design
dc.subjectevaluation
dc.titleHeuristics and Models for Evaluating the Usability of Security Measuresen
dc.typeText/Conference Paper
gi.citation.publisherPlaceNew York
gi.conference.date8.-11. September 2019
gi.conference.locationHamburg
gi.conference.sessiontitleMCI: Full Paper
gi.document.qualitydigidoc

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