Specification and Application of a Domain Specific Modeling Language for Social Services
dc.contributor.author | Holz, Felix | |
dc.contributor.author | Vogel, Dennis | |
dc.contributor.author | Fellmann, Michael | |
dc.contributor.editor | Klein, Maike | |
dc.contributor.editor | Krupka, Daniel | |
dc.contributor.editor | Winter, Cornelia | |
dc.contributor.editor | Wohlgemuth, Volker | |
dc.date.accessioned | 2023-11-29T14:50:24Z | |
dc.date.available | 2023-11-29T14:50:24Z | |
dc.date.issued | 2023 | |
dc.description.abstract | For developing process-oriented capabilities and henceforth advancing digitization, there is a need to structure and formalize the processes in the domain of social services to an extent where it can support social workers. Processes in social services are challenging to model due to their unstructuredness and knowledge-intensity; they require high flexibility from the workers, primarily caused by intensive work with human beings – the clients. Declarative languages like CMMN and ConDec promise to be a solution. Still, they are too complex and overloaded for persons without any experience in modeling to use them in a practical context. In this paper, a specification for a domain-specific modeling language (DSML) is defined to enable representing the process knowledge in the domain by simplifying the language to the domain’s core concepts: (client) goals to be achieved, occurring situations, and actions to be carried out. We applied the modeling language in a German real-world social care organization and elicited models, facilitating a workshop-based approach. The domain experts confirmed the resulting model’s usefulness, especially for guiding, training, and planning purposes. | en |
dc.identifier.doi | 10.18420/inf2023_190 | |
dc.identifier.isbn | 978-3-88579-731-9 | |
dc.identifier.pissn | 1617-5468 | |
dc.identifier.uri | https://dl.gi.de/handle/20.500.12116/43119 | |
dc.language.iso | en | |
dc.publisher | Gesellschaft für Informatik e.V. | |
dc.relation.ispartof | INFORMATIK 2023 - Designing Futures: Zukünfte gestalten | |
dc.relation.ispartofseries | Lecture Notes in Informatics (LNI) - Proceedings, Volume P-337 | |
dc.subject | Social Services | |
dc.subject | Personal Services | |
dc.subject | Domain Specific Modeling Language | |
dc.subject | Notation | |
dc.subject | Flexibility | |
dc.subject | Knowledge-intensive Processes | |
dc.subject | Declarative Modeling | |
dc.title | Specification and Application of a Domain Specific Modeling Language for Social Services | en |
dc.type | Text/Conference Paper | |
gi.citation.endPage | 1894 | |
gi.citation.publisherPlace | Bonn | |
gi.citation.startPage | 1879 | |
gi.conference.date | 26.-29. September 2023 | |
gi.conference.location | Berlin | |
gi.conference.sessiontitle | Wirtschaft, Management Industrie - Workshop zum Stand, den Herausforderungen und Impulsen des Geschäftsprozessmanagements (ZuGPM 2023) |
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