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User-centered Design Methods in Data-Intensive Software Development Processes: A State-of-the-Art Review

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dc.contributor.authorRiebel, Jasmin A.
dc.contributor.editorKlein, Maike
dc.contributor.editorKrupka, Daniel
dc.contributor.editorWinter, Cornelia
dc.contributor.editorWohlgemuth, Volker
dc.date.accessioned2023-11-29T14:50:28Z
dc.date.available2023-11-29T14:50:28Z
dc.date.issued2023
dc.description.abstractAs intelligent products and services become our new normal, discussions about user needs gain traction. This paper explores the state-of-the-art literature on the intersection of design methodologies and data-intensive software development. Considering 16 papers out of 182 from 2017-2023, the extent to which user-centered approaches have already found their way into data- intensive software development processes was examined. Here, Explainable Artificial Intelligence (XAI), Human-Centered Explainable Artificial Intelligence (HCXAI), and Human-Centered Artificial Intelligence (HCAI) were identified. Second, existing frameworks and case studies that combine Design Thinking (DT) and AI development were examined. Although DT has been found to be valuable in software development due to its focus on empathy, problem definition, and interdisciplinarity, this paper argues that user-centeredness still falls short and should be considered more consequently, especially in the early stages of development where empathy for the user, the understanding of the problem, and concrete ideas are formed.en
dc.identifier.doi10.18420/inf2023_03
dc.identifier.isbn978-3-88579-731-9
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/43148
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofINFORMATIK 2023 - Designing Futures: Zukünfte gestalten
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-337
dc.subjectdesign methods
dc.subjectAI development
dc.subjectdesign thinking
dc.subjectuser-centered design
dc.subjectvalues
dc.subjectethics
dc.subjectideation
dc.subjectcreative process
dc.titleUser-centered Design Methods in Data-Intensive Software Development Processes: A State-of-the-Art Reviewen
dc.typeText/Conference Paper
gi.citation.endPage56
gi.citation.publisherPlaceBonn
gi.citation.startPage49
gi.conference.date26.-29. September 2023
gi.conference.locationBerlin
gi.conference.sessiontitleYoung Scientists and early-stage research in Data Science Workshop (YSDS-23)

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P337 - INFORMATIK 2023 - Designing Futures: Zukünfte gestalten