Textdokument
Haptic Journey: The integration of gesture-controls and mid-air haptic feedback into ticket machines to foster better hygiene in public spaces
Lade...
Volltext URI
Dokumententyp
Text
Zusatzinformation
Datum
2023
Zeitschriftentitel
ISSN der Zeitschrift
Bandtitel
Verlag
Gesellschaft für Informatik e.V.
Zusammenfassung
Since the outbreak of Covid-19, hygiene is a major issue, especially in public spaces. One example are public ticket vending machines (TVMs). With their contactless interaction, gesture-controlled interfaces offer a valid alternative to touchscreens and haptic buttons, which are still widely used in current machines. To explore the impact of mid-air haptic feedback combined with gesture-control we conducted interviews, an online survey and a usability study to measure user experience and user satisfaction. Our results show that hygiene plays a major role in public spaces. Furthermore, gesture-control combined with mid-air haptic feedback has the potential to provide more hygienic interaction that enhances user experience and usability compared to traditional TVMs.