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Hybrid Customer Interaction

dc.contributor.authorNüesch, Rebecca
dc.contributor.authorAlt, Rainer
dc.contributor.authorPuschmann, Thomas
dc.date.accessioned2018-01-08T07:44:16Z
dc.date.available2018-01-08T07:44:16Z
dc.date.issued2015
dc.identifier.pissn1867-0202
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/10616
dc.publisherSpringer
dc.relation.ispartofBusiness & Information Systems Engineering: Vol. 57, No. 1
dc.relation.ispartofseriesBusiness & Information Systems Engineering
dc.subjectBanking
dc.subjectChannel management
dc.subjectConvergence
dc.subjectCustomer interaction
dc.titleHybrid Customer Interaction
dc.typeText/Journal Article
gi.citation.endPage78
gi.citation.startPage73

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