Hybrid Customer Interaction
dc.contributor.author | Nüesch, Rebecca | |
dc.contributor.author | Alt, Rainer | |
dc.contributor.author | Puschmann, Thomas | |
dc.date.accessioned | 2018-01-08T07:44:16Z | |
dc.date.available | 2018-01-08T07:44:16Z | |
dc.date.issued | 2015 | |
dc.identifier.pissn | 1867-0202 | |
dc.identifier.uri | https://dl.gi.de/handle/20.500.12116/10616 | |
dc.publisher | Springer | |
dc.relation.ispartof | Business & Information Systems Engineering: Vol. 57, No. 1 | |
dc.relation.ispartofseries | Business & Information Systems Engineering | |
dc.subject | Banking | |
dc.subject | Channel management | |
dc.subject | Convergence | |
dc.subject | Customer interaction | |
dc.title | Hybrid Customer Interaction | |
dc.type | Text/Journal Article | |
gi.citation.endPage | 78 | |
gi.citation.startPage | 73 |