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Beyond Hallway Chats ? Negotiating Content Awareness in Hybrid Work Practices

dc.contributor.authorLandowski, Mirjam
dc.contributor.authorEffert, Jana-Sophie
dc.contributor.authorGünther, Franziska
dc.contributor.authorTebart, Markus
dc.contributor.authorMoerike, Frauke
dc.date.accessioned2024-10-08T15:13:01Z
dc.date.available2024-10-08T15:13:01Z
dc.date.issued2024
dc.description.abstractDeciding where to work in hybrid environments involves various factors beyond work-life balance. Awareness of colleagues’ tasks arises from overheard conversations, screen glimpses, and other informal exchanges in the office. This knowledge sharing is crucial for effective work. However, knowledge workers navigate between the office, home, and mobile work, leading to constant re-negotiations of hybrid work environments. This article uses data from ethnographic observations and qualitative interviews to illustrate how knowledge workers outweigh decisions for work location and strategically use informal office interactions to advance tasks on-site. Although the body of research on awareness and knowledge work is by now substantial, the spontaneous knowledge exchange in everyday practices is under-explored. This study addresses two questions: (I) what factors influence decisions between mobile and office work, and (II) how on-site practices generate different types of awareness that support task progress.en
dc.identifier.doi10.1145/3670653.3677523
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/44869
dc.language.isoen
dc.pubPlaceNew York, NY, USA
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of Mensch und Computer 2024
dc.subjectComputer Supported Cooperative Work (CSCW)
dc.subjectawareness
dc.subjectethnography
dc.subjecthybrid work
dc.subjectinformal collaboration
dc.titleBeyond Hallway Chats ? Negotiating Content Awareness in Hybrid Work Practicesen
dc.typeText/Conference Paper
gi.citation.startPage508–513
gi.conference.locationKarlsruhe, Germany

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