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Towards an Epistemological Classification of Usability Research
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Datum
2017
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Gesellschaft für Informatik e.V.
Zusammenfassung
How is software usability analyzed in literature? This paper aims to act as a first step towards an epistemological classification of usability research approaches, taking into account both the producer and consumer sides of software. Building upon the framework for research methods by Meredith et al. (1989), it sorts 60 conference works on usability engineering and usability testing along the research paradigm dimensions "rational/existential" and "natural/artificial." It compares the distributions of works of the two subfields, finding different methodical foci and hinting at under-represented research perspectives.