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What Got You Here Won’t Get You There. A multi-case study on the challenges in the transition from traditional towards continuous data practices in the embedded systems domain

dc.contributor.authorOlsson, Helena
dc.contributor.authorBosch, Jan
dc.contributor.editorHelferich, Andreas
dc.contributor.editorPetrik, Dimitri
dc.contributor.editorStrobel, Gero
dc.contributor.editorPeine, Katharina
dc.date.accessioned2023-07-06T10:28:11Z
dc.date.available2023-07-06T10:28:11Z
dc.date.issued2023
dc.description.abstractFor decades, product data has been collected and used for quality assurance, for post-deployment defect detection and for informing the next generation of products. Across industry domains, and with the online domain leading the way, companies have adopted experimentation and data driven practices such as A/B testing to evaluate product performance, customer behaviors and for determining what adds value to customers. However, with the rapid changes that new digital technologies bring, companies are moving towards continuous value delivery and monetization models in which they offer their products as-a-service or offer services to complement and extend their existing products. In this transition, the traditional way of post-deployment data collection and use is no longer sufficient. While companies realize this, they experience difficulties in making the changes they need to transition towards continuous practices and new ways of working with data. As a result, companies risk wasting development efforts on functionality that have little or no customer value and they lose out on the competitive advantages that come with insights derived from continuous collection and use of data. In this paper, we explore the challenges companies experience in the transition from traditional towards continuous practices and the implications this shift has on their ways of working with data.en
dc.identifier.doi10.18420/icspm2023-005
dc.identifier.isbn978-3-88579-728-9
dc.identifier.issn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/41810
dc.language.isoen
dc.pubPlaceBonn
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartof1st International Conference on Software Product Management 2023
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-334
dc.subjectDigitalization
dc.subjectdigital transformation
dc.subjectdata practices
dc.subjectcontinuous practices
dc.subjectcontinuous customer value delivery.
dc.titleWhat Got You Here Won’t Get You There. A multi-case study on the challenges in the transition from traditional towards continuous data practices in the embedded systems domainen
dc.typeText/Conference Paper
mci.conference.date03.-04. May 2023
mci.conference.locationFrankfurt am Main, Germany
mci.conference.sessiontitleRegular Research Papers
mci.reference.pages47-62

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