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Construction of UEQ+ scales for voice quality: measuring user experience quality of voice interaction

dc.contributor.authorKlein, Andreas M.
dc.contributor.authorHinderks, Andreas
dc.contributor.authorSchrepp, Martin
dc.contributor.authorThomaschewski, Jörg
dc.contributor.editorAlt, Florian
dc.contributor.editorSchneegass, Stefan
dc.contributor.editorHornecker, Eva
dc.date.accessioned2020-09-16T07:52:26Z
dc.date.available2020-09-16T07:52:26Z
dc.date.issued2020
dc.description.abstractThe UEQ+ is a modular framework for the construction of UX questionnaires. The researcher can pick those scales that fit his or her research question from a list of 16 available UX scales. Currently, no UEQ+ scales are available to allow measuring the quality of voice interactions. Given that this type of interaction is increasingly essential for the usage of digital products, this is a severe limitation of the possible products and usage scenarios that can be evaluated using the UEQ+. We describe in this paper the construction of three specific scales to measure the UX of voice interactions. Besides, we discuss how these new scales can be combined with existing UEQ+ scales in evaluation projects.en
dc.description.urihttps://dl.acm.org/doi/10.1145/3404983.3410003en
dc.identifier.doi10.1145/3404983.3410003
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/34244
dc.language.isoen
dc.publisherACM
dc.relation.ispartofMensch und Computer 2020 - Tagungsband
dc.relation.ispartofseriesMensch und Computer
dc.subjectvoice user interfaces
dc.subjectuser experience
dc.subjectvoice systems
dc.subjectUX
dc.subjectusability
dc.subjectquestionnaires
dc.subjectmeasurement
dc.subjectVUI
dc.subjectvoice interaction
dc.titleConstruction of UEQ+ scales for voice quality: measuring user experience quality of voice interactionen
dc.typeText/Conference Paper
gi.citation.publisherPlaceNew York
gi.citation.startPage1–5
gi.conference.date6.-9. September 2020
gi.conference.locationMagdeburg
gi.conference.sessiontitleMCI: Short Paper (Poster)
gi.document.qualitydigidoc

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