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Psychotherapy with the Help of ChatGPT? Current Technical and Ethical Boundaries of Intelligent Virtual Agents

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dc.contributor.authorRudschies, Catharina
dc.contributor.authorRings, Sebastian
dc.contributor.authorKruse, Lucie
dc.contributor.authorSchauenburg, Gesche
dc.contributor.authorMarmarshahi, Hamed
dc.contributor.authorZimmer, Christian-Norbert
dc.date.accessioned2023-08-24T06:24:26Z
dc.date.available2023-08-24T06:24:26Z
dc.date.issued2023
dc.description.abstractIntelligent virtual agents (IVAs) are currently studied in health-related research for their ability to enhance accessibility, availability, and to support clinical treatments. With the rapid improvements in conversational skills of IVAs triggered by large language models (LLMs) such as ChatGPT, the possibilities are explored to use IVAs in mental healthcare. However, the adoption of IVAs in psychotherapeutic contexts begs to discuss the technical and ethical challenges that go along. Limitations such as bias, confabulation, and a lack of explainability and accountability raise serious concerns in a sensitive context like mental healthcare. In this positional paper we elaborate on these limitations of LLMs when used for IVAs and discuss some of the ethical implications that need to be considered and addressed respectively.de
dc.identifier.doi10.18420/muc2023-mci-ws06-367
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/42085
dc.publisherGI
dc.relation.ispartofMensch und Computer 2023 - Workshopband
dc.relation.ispartofseriesMensch und Computer
dc.titlePsychotherapy with the Help of ChatGPT? Current Technical and Ethical Boundaries of Intelligent Virtual Agentsde
dc.typeText/Workshop Paper
gi.conference.date3.-6. September 2023
gi.conference.locationRapperswil
gi.conference.sessiontitleMCI-WS06: First International Workshop on Co-Creation of Hybrid Interactive Systems for Healthcare

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