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Job-related technology resistance among public sector employees: A social environment approach: “Alexa, how can I avoid using innovative technology at work?”

dc.contributor.authorWyszynski, Marc
dc.contributor.authorBauer, Luca T
dc.contributor.authorKordyaka, Bastian
dc.contributor.authorNiehaves, Björn
dc.contributor.editorWimmer, Maria A.
dc.contributor.editorRäckers, Michael
dc.contributor.editorHünemohr, Holger
dc.date.accessioned2024-09-23T09:21:58Z
dc.date.available2024-09-23T09:21:58Z
dc.date.issued2024
dc.description.abstractThe current paper presents a work-in-progress study extending previous research on technology resistance among public sector employees by introducing a social environment approach, providing a more inclusive view of resistance towards technology in the public sector. We argue that technology-resisting behavior at the individual level may be modified by both individual characteristics, such as the susceptibility to the status quo bias, as suggested by previous work, and the particular social environment. We argue that the unique organizational-cultural characteristics of the public sector constitute a special social environment that may induce job-related technology resistance among public sector employees. We expect this effect to be moderated by generational cohorts and the progress in digitalization of the respective employing public administration. To test our hypotheses, we propose an online experiment to explore the relationship between public sector employees’ attitudes towards the use of innovative technologies and the social environment.en
dc.identifier.doi10.18420/rvi2024-08
dc.identifier.isbn978-3-88579-745-6
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/44626
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartof7. Fachtagung Rechts- und Verwaltungsinformatik (RVI 2024): Neue Wege der Zusammenarbeit und Vernetzung für digitale Transformation und Verwaltungsmodernisierung
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-351
dc.subjectpublic sector
dc.subjecttechnology resistance
dc.subjectintention to use
dc.subjectsocial environment
dc.subjectsocial cognitive theory
dc.subjectsocial identity
dc.titleJob-related technology resistance among public sector employees: A social environment approach: “Alexa, how can I avoid using innovative technology at work?”en
dc.typeText/Research Paper
gi.citation.endPage107
gi.citation.publisherPlaceBonn
gi.citation.startPage101
gi.conference.date25.-26. September 2024
gi.conference.locationWiesbaden
gi.conference.reviewfull
gi.conference.sessiontitleVerwaltungsdigitalisierung

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