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Designing Virtual Coaching Solutions

dc.contributor.authorSchlieter, Hannes
dc.contributor.authorGand, Kai
dc.contributor.authorWeimann, Thure Georg
dc.contributor.authorSandner, Emanuel
dc.contributor.authorKreiner, Karl
dc.contributor.authorThoma, Steffen
dc.contributor.authorLiu, Jin
dc.contributor.authorCaprino, Massimo
dc.contributor.authorCorbo, Massimo
dc.contributor.authorSeregni, Agnese
dc.contributor.authorTropea, Peppino
dc.contributor.authorPino, Rocio
dc.contributor.authorGómez Esteban, Juan Carlos
dc.contributor.authorGabilondo, Inigo
dc.contributor.authorLacraru, Andreea Elena
dc.contributor.authorBusnatu, Stefan Sebastian
dc.date2024-06-01
dc.date.accessioned2024-10-30T15:27:30Z
dc.date.available2024-10-30T15:27:30Z
dc.date.issued2024
dc.description.abstractEspecially older persons are prone to disabilities and chronic diseases. These chronic conditions pose a worldwide challenge, leading to deteriorating health, economic strain, loss of life, and a decline in the quality of life (QoL). Therefore, healthcare institutions seek to enhance their strategies for disease prevention and management to uphold the well-being of the community. This leads to the need to regain independence and improve QoL to properly rehabilitate the patients. Virtual Coaches (VCs) in the form of Embodied Conversational Agents are seen as a relevant digital intervention to support the continuity of care. The paper at hand reports on a Design Science Research project about implementing a VC solution to support older patients' home rehabilitation. The study underpins four pivotal design principles: Adaptivity, Coaching Strategy, Multi-user Interface, and Sustainable Infrastructure. The final artifact was tested with 80 patients which were supported in continuing their inpatient rehabilitation at home by using a VC. The evaluation shows both positive results for usability and acceptance of the intervention for four different use cases and a positive impact on the QoL. Given the comprehensive clinical evaluation, the system represents a safe and appealing solution for ensuring the continuity of medical rehabilitation care and the access to personalized cognitive and motor function treatments.de
dc.identifier.doi10.1007/s12599-024-00871-w
dc.identifier.issn1867-0202
dc.identifier.urihttp://dx.doi.org/10.1007/s12599-024-00871-w
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/45336
dc.publisherSpringer
dc.relation.ispartofBusiness & Information Systems Engineering: Vol. 66, No. 3
dc.relation.ispartofseriesBusiness & Information Systems Engineering
dc.subjectDesign science
dc.subjectDigital health
dc.subjectRehabilitation care
dc.subjectVirtual coaching
dc.titleDesigning Virtual Coaching Solutionsde
dc.typeText/Journal Article
mci.reference.pages377-400

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