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UNeedS: Development of Scales to Measure the Satisfaction and Frustration of 13 Fundamental Needs

dc.contributor.authorWolf, Sara
dc.contributor.authorMaas, Franzisca
dc.contributor.authorKünzl, Pauline
dc.contributor.authorHohm, Anna
dc.contributor.authorHurtienne, Jörn
dc.contributor.editorMühlhäuser, Max
dc.contributor.editorReuter, Christian
dc.contributor.editorPfleging, Bastian
dc.contributor.editorKosch, Thomas
dc.contributor.editorMatviienko, Andrii
dc.contributor.editorGerling, Kathrin|Mayer, Sven
dc.contributor.editorHeuten, Wilko
dc.contributor.editorDöring, Tanja
dc.contributor.editorMüller, Florian
dc.contributor.editorSchmitz, Martin
dc.date.accessioned2022-08-31T09:43:07Z
dc.date.available2022-08-31T09:43:07Z
dc.date.issued2022
dc.description.abstractGood user experience can be described as the result of satisfying fundamental human needs through interaction with technology. Therefore, HCI researchers and practitioners strive to promote need satisfaction and avoid need frustration through their technology and interaction designs. However, HCI lacks appropriate measurement instruments to examine and evaluate experiences with technology in terms of their satisfaction (or frustration) of needs. Instead, researchers and practitioners frequently use measurement instruments developed in (consumer) psychology that are not tailored to the needs of HCI. Here we report on the development of the User Needs Scales (UNeedS), a set of scales designed to measure the satisfaction and frustration of 13 fundamental needs identified for HCI, and report on our first experiences applying it. Preliminary data indicate good item qualities and internal consistencies, but further research must substantiate these claims. All scales and the full UNeedS are available in the supplemental materials.en
dc.description.urihttps://dl.acm.org/doi/10.1145/3543758.3547572en
dc.identifier.doi10.1145/3543758.3547572
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/39270
dc.language.isoen
dc.publisherACM
dc.relation.ispartofMensch und Computer 2022 - Tagungsband
dc.relation.ispartofseriesMensch und Computer
dc.subjectQuestionnaire
dc.subjectUser Experience
dc.subjectPsychological Needs
dc.titleUNeedS: Development of Scales to Measure the Satisfaction and Frustration of 13 Fundamental Needsen
dc.typeText/Conference Paper
gi.citation.endPage536
gi.citation.publisherPlaceNew York
gi.citation.startPage531
gi.conference.date4.-7. September 2022
gi.conference.locationDarmstadt
gi.conference.sessiontitleMCI-POSTER
gi.document.qualitydigidoc

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