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Robotic Process Mining: Vision and Challenges

dc.contributor.authorLeno, Volodymyr
dc.contributor.authorPolyvyanyy, Artem
dc.contributor.authorDumas, Marlon
dc.contributor.authorLa Rosa, Marcello
dc.contributor.authorMaggi, Fabrizio Maria
dc.date.accessioned2021-06-16T08:11:03Z
dc.date.available2021-06-16T08:11:03Z
dc.date.issued2021
dc.description.abstractRobotic process automation (RPA) is an emerging technology that allows organizations automating repetitive clerical tasks by executing scripts that encode sequences of fine-grained interactions with Web and desktop applications. Examples of clerical tasks include opening a file, selecting a field in a Web form or a cell in a spreadsheet, and copy-pasting data across fields or cells. Given that RPA canÿautomate a wide range of routines, thisÿraises the question of which routines should be automated in the first place. This paper presents a vision towards a family of techniques, termed robotic process mining (RPM), aimed at filling this gap. The core idea of RPM is that repetitive routines amenable for automation can be discovered from logs of interactions between workers and Web and desktop applications, also known as user interactions (UI) logs. The paper defines a set of basic concepts underpinning RPM and presents a pipeline of processing steps that would allow an RPM tool to generate RPA scripts from UI logs. The paper also discusses research challenges to realize the envisioned pipeline. (**encoding or data invalid**)de
dc.identifier.doi10.1007/s12599-020-00641-4
dc.identifier.pissn1867-0202
dc.identifier.urihttp://dx.doi.org/10.1007/s12599-020-00641-4
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/36527
dc.publisherSpringer
dc.relation.ispartofBusiness & Information Systems Engineering: Vol. 63, No. 3
dc.relation.ispartofseriesBusiness & Information Systems Engineering
dc.subjectProcess mining
dc.subjectRobotic process automation
dc.subjectRobotic process mining
dc.titleRobotic Process Mining: Vision and Challengesde
dc.typeText/Journal Article
gi.citation.endPage314
gi.citation.startPage301

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