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Utilizing Personas to Create Infrastructures for Research Data and Software Management
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Datum
2024
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Gesellschaft für Informatik e.V.
Zusammenfassung
Personas are often used in requirements engineering to analyze how people from target groups could use prospective systems or services. Recently, the personas approach also gained some popularity for demonstration and marketing purposes. While the usefulness of personas is uncontested, it is not always clear to which extent the target group is covered and which relevant perspectives are still missing. To address this problem, we present a systematic approach to gain a structured analysis of the personas used in a complex development process. The overall goal of this development is to provide an infrastructure for the management of research data and research software using a containerized approach. We applied the FAIR Ecosystem model with its components and relevant stakeholder groups as a basis of the persona construction, and we illustrate how we used this method to categorize the created personas and to identify blind spots. Not every role is currently defined at all institutions – but if they were, how would they shape research at universities in 2034?