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Developers' Needs and Severity Conceptions of Usability Problems

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dc.contributor.authorTruong, Ngoc-Huy
dc.contributor.authorBrand, Daniel
dc.contributor.authorEwert, Carine
dc.contributor.authorWächter, Laura
dc.contributor.authorvon Stülpnagel, Rul
dc.contributor.editorDachselt, Raimund
dc.contributor.editorWeber, Gerhard
dc.date.accessioned2018-08-18T08:00:46Z
dc.date.available2018-08-18T08:00:46Z
dc.date.issued2018
dc.description.abstractTo improve products effectively, usability testing reports must be comprehensible for developers. How-ever, it remains unclear which information is helpful and whether developers agree on the severity of usability issues with usability researchers. In this case study, a team of software developers rated three forms of usability feedback: (1) a low-detailed presentation of obtrusive usability problems, (2) a low-detailed list of aggregated problems, and (3) a high-detailed list of unique and aggregated usability prob-lems. Furthermore, developers and usability researchers independently created criteria for low, medium, and high severe usability problems, based on their respective expertise. Our analyses indicate that (1) and (3) were both perceived as helpful. Moreover, agreement within each group and between both groups was high, indicating that developers and usability researchers can have a similar understanding regarding the severity of usability issues.en
dc.identifier.doi10.18420/muc2018-mci-0200
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/16751
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofMensch und Computer 2018 - Tagungsband
dc.relation.ispartofseriesMensch und Computer
dc.subjectdeveloper needs
dc.subjectusability reports
dc.subjectusability testing
dc.subjectseverity
dc.titleDevelopers' Needs and Severity Conceptions of Usability Problemsen
dc.typeText/Conference Paper
gi.citation.publisherPlaceBonn
gi.conference.date2.-5. September 2018
gi.conference.locationDresden
gi.conference.sessiontitleLangbeiträge
gi.document.qualitydigidoc

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Tagungsband MuC 2018