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Explanations in Everyday Software Systems: Towards a Taxonomy for Explainability Needs

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dc.contributor.authorDroste, Jakob
dc.contributor.authorDeters, Hannah
dc.contributor.authorObaidi, Martin
dc.contributor.authorSchneider, Kurt
dc.contributor.editorKoziolek, Anne
dc.contributor.editorLamprecht, Anna-Lena
dc.contributor.editorThüm, Thomas
dc.contributor.editorBurger, Erik
dc.date.accessioned2025-02-14T09:36:29Z
dc.date.available2025-02-14T09:36:29Z
dc.date.issued2025
dc.description.abstractThe integration of explanations within software can address the opacity of complex systems, making them more understandable to end-users. Understanding what type of system requires what types of explanations is necessary to facilitate the consideration of explainability in early software design processes. In order to specify explainability requirements, an explainability taxonomy that applies to different software types is needed. Our work reports on the results of an online survey with 84 participants. We asked the participants to state their questions and confusions concerning their three most recently used software systems and elicited explainability needs from their statements. These needs were coded by three researchers. In total, we identified and classified 315 explainability needs from the survey answers.en
dc.identifier.doi10.18420/se2025-26
dc.identifier.eissn2944-7682
dc.identifier.issn2944-7682
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/45787
dc.language.isoen
dc.publisherGesellschaft für Informatik, Bonn
dc.relation.ispartofSoftware Engineering 2025
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-360
dc.subjectRequirements Engineering
dc.subjectExplainability
dc.subjectTaxonomy
dc.subjectUser Feedback
dc.titleExplanations in Everyday Software Systems: Towards a Taxonomy for Explainability Needsen
mci.conference.date22.-28. Februar 2025
mci.conference.locationKarlsruhe
mci.conference.sessiontitleScientific Programme
mci.reference.pages85-86

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