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Is There Anything Else...?" Role-Play Exploration To Use Response Times As A Relationship-Building Effect With Voice Assistants"

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dc.contributor.authorSchäfer, Antonia
dc.contributor.authorFreyer, Mark Jonathan
dc.date.accessioned2024-10-08T15:13:00Z
dc.date.available2024-10-08T15:13:00Z
dc.date.issued2024
dc.description.abstractThe rapid advancement of language models is driving significant developments in voice assistants, enabling tasks to be performed without graphical or tactile user interfaces and fundamentally changing human-machine interaction. This article explores interaction with intelligent voice assistants (IVA) to improve usability and user experience. The focus is on designing the interaction between question and answer in the response time. The study demonstrates the effectiveness of the role-playing method in testing machine interactions in an accessible way, leading to the development of sound interactions. Furthermore, the study shows that the latency of a response can be divided into three distinct phases that can be deliberately designed. Additional findings indicate that the use of acoustic feedback and clear signals reduces uncertainty and enhances perceived response time.en
dc.identifier.doi10.1145/3670653.3677500
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/44864
dc.language.isoen
dc.pubPlaceNew York, NY, USA
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of Mensch und Computer 2024
dc.subjectCommunication With Sounds
dc.subjectHuman-Machine Interaction
dc.subjectIntelligent Voice Assistance
dc.subjectRole-Play
dc.subjectUser Experience
dc.titleIs There Anything Else...?" Role-Play Exploration To Use Response Times As A Relationship-Building Effect With Voice Assistants"en
dc.typeText/Conference Paper
gi.citation.startPage474–478
gi.conference.locationKarlsruhe, Germany

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