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A Scoring Model for Public Administration Process Prioritization in Germany

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2023

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Gesellschaft für Informatik e.V.

Zusammenfassung

The German public administration still struggles on becoming digital though considerable effort has been made by accompanying laws and institutions and a good will to digitalize all user-centered processes. But still there is no structured prioritization of processes, and Stakeholders fear the ongoing rather ad-hoc processing of their digitalization tasks. This contribution aims to construct a suitable prioritization score by deriving domain-specific selective aspects along an IS evaluation approach and formulation of a score that relates to the priority of the service process. It can be used to sort a given amount of processes independently of the administrative level.

Beschreibung

Pidun, Tim; Müller, Dirk (2023): A Scoring Model for Public Administration Process Prioritization in Germany. 6. Fachtagung Rechts- und Verwaltungsinformatik (RVI 2023). DOI: 10.18420/rvi2023-019. Bonn: Gesellschaft für Informatik e.V.. PISSN: 1617-5468. ISBN: 978-3-88579-735-7. pp. 82-95. Regular Research Papers. Dresden. 26.-27. October 2023

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