A conversational virtual human as autonomous assistant for elderly and cognitively impaired users? Social acceptability and design considerations
| dc.contributor.author | Kramer, Marcel | |
| dc.contributor.author | Yaghoubzadeh, Ramin | |
| dc.contributor.author | Kopp, Stefan | |
| dc.contributor.author | Pitsch, Karola | |
| dc.contributor.editor | Horbach, Matthias | |
| dc.date.accessioned | 2019-03-07T09:30:40Z | |
| dc.date.available | 2019-03-07T09:30:40Z | |
| dc.date.issued | 2013 | |
| dc.description.abstract | In this paper we explore how a conversational virtual human could be designed to be deployed as a socially acceptable autonomous assistive system for elderly and cognitively impaired users. In particular, we focus on a system's functionality in helping to maintain a well-structured daily life. We present initial findings from two types of studies: (1) Conducting interviews and focus groups considering users' attitudes and design considerations for assistance in maintaining well-structured daily routines and (2) analyzing interaction between the system and its users' while entering data into a calendar application. Analysis has revealed a set of design considerations for developing a socially acceptable system. Microanalytic investigation of one user's concrete interaction with a Wizard-of-Oz version of the system has shown that a cognitively impaired person is able - by himself and only through interacting with the system - to gain insights into the system's possibilities and limits and to mistrust the system's competencies once the system initiates a repair sequence. | en |
| dc.identifier.isbn | 978-3-88579-614-5 | |
| dc.identifier.pissn | 1617-5468 | |
| dc.identifier.uri | https://dl.gi.de/handle/20.500.12116/20541 | |
| dc.language.iso | en | |
| dc.publisher | Gesellschaft für Informatik e.V. | |
| dc.relation.ispartof | INFORMATIK 2013 – Informatik angepasst an Mensch, Organisation und Umwelt | |
| dc.relation.ispartofseries | Lecture Notes in Informatics (LNI) - Proceedings, Volume P-220 | |
| dc.title | A conversational virtual human as autonomous assistant for elderly and cognitively impaired users? Social acceptability and design considerations | en |
| dc.type | Text/Conference Paper | |
| gi.citation.endPage | 1119 | |
| gi.citation.publisherPlace | Bonn | |
| gi.citation.startPage | 1105 | |
| gi.conference.date | 16.-20. September 2013 | |
| gi.conference.location | Koblenz | |
| gi.conference.sessiontitle | Regular Research Papers |
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