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The effect of anthropomorphic design on the perceived trustworthiness of AI-based assistance systems

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2024

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Gesellschaft für Informatik e.V.

Zusammenfassung

Artificial intelligence (AI) has become an omnipresent part of everyday life and increasingly also of the world of work. The design of human-AI interaction plays a crucial role in this context. This project aims to analyze the effect of anthropomorphic design elements on perceived trustworthiness. Positive and negative consequences are to be investigated in a mixed-methods approach in realistic laboratory settings. The aim is to develop guidelines for the design of anthropomorphic AI systems in a work context.

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Reuter, Muriel (2024): The effect of anthropomorphic design on the perceived trustworthiness of AI-based assistance systems. Mensch und Computer 2024 - Workshopband. DOI: 10.18420/muc2024-mci-dc-290. Gesellschaft für Informatik e.V.. MCI: Doctoral Consortium. Karlsruhe. 1.-4. September 2024

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