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Hey, Siri® ! Ok, Google® ! Does Talking to Voice Assistants Enhance Emotional Aspects of Mobile Phone User Experience?

dc.contributor.authorArlinghaus, Clarissa Sabrina
dc.contributor.authorOllermann, Frank
dc.contributor.editorMühlhäuser, Max
dc.contributor.editorReuter, Christian
dc.contributor.editorPfleging, Bastian
dc.contributor.editorKosch, Thomas
dc.contributor.editorMatviienko, Andrii
dc.contributor.editorGerling, Kathrin|Mayer, Sven
dc.contributor.editorHeuten, Wilko
dc.contributor.editorDöring, Tanja
dc.contributor.editorMüller, Florian
dc.contributor.editorSchmitz, Martin
dc.date.accessioned2022-08-31T09:42:59Z
dc.date.available2022-08-31T09:42:59Z
dc.date.issued2022
dc.description.abstractThis German online study (N = 665) examines the influence of voice control usage on emotional aspects of mobile phone user experience. Frequent use of voice control is associated with both positive and, with limitations, also negative emotions towards the mobile phone. The study only partially confirms Herzberg’s two-factor theory when transferred to user experience. A more frequent use of voice control primarily affects positive emotions, but the combination of both emotion types can make a difference.en
dc.description.urihttps://dl.acm.org/doi/10.1145/3543758.3547544en
dc.identifier.doi10.1145/3543758.3547544
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/39239
dc.language.isoen
dc.publisherACM
dc.relation.ispartofMensch und Computer 2022 - Tagungsband
dc.relation.ispartofseriesMensch und Computer
dc.subjectMobile Phone
dc.subjectUser Experience
dc.subjectFrequency of Use
dc.subjectVoice User Interface
dc.subjectEmotional Appraisal
dc.titleHey, Siri® ! Ok, Google® ! Does Talking to Voice Assistants Enhance Emotional Aspects of Mobile Phone User Experience?en
dc.typeText/Conference Paper
gi.citation.endPage378
gi.citation.publisherPlaceNew York
gi.citation.startPage372
gi.conference.date4.-7. September 2022
gi.conference.locationDarmstadt
gi.conference.sessiontitleMCI-POSTER
gi.document.qualitydigidoc

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