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Let’s Talk About Strategy: Faktoren beim Etablieren von UX- Strategien

dc.contributor.authorRohles, Björn
dc.contributor.authorVotintseva, Anjelika
dc.contributor.authorSchneider, Patrick
dc.contributor.authorStavrakakis, Marcus
dc.contributor.editorJackstädt, Thomas
dc.contributor.editorHinze, Jana
dc.contributor.editorHauri, Christian
dc.date.accessioned2023-09-25T12:22:20Z
dc.date.available2023-09-25T12:22:20Z
dc.date.issued2023
dc.description.abstractUX strategy is an indispensable part of UX management. However, several practical questions exist for many UX professionals: Which levels, departments, and job roles impact UX strategy, and on which of these does UX strategy have an impact in return? Which factors play a role in establishing UX strategy? We conducted a workshop with UX professionals to find answers to these questions. Our results indicate that UX strategy relates business and UX, and thus covers a large variety of areas. However, we also discovered significant uncertainty about how to create and establish UX strategy. From the UX professionals’ points of view, there is a high need for creating awareness for UX strategy, both within and outside the UX community, and especially in C-level management. Based on the results, we derive recommendations and follow-up steps for further engagement with UX strategy.en
dc.identifier.doi10.18420/muc2023-up-467
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/42425
dc.language.isode
dc.pubPlaceBonn
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofUsability Professionals 23
dc.relation.ispartofseriesMensch und Computer
dc.subjectUX strategy
dc.subjectUX management
dc.subjectinterconnections of UX and business
dc.titleLet’s Talk About Strategy: Faktoren beim Etablieren von UX- Strategiende
dc.typeText/Conference Poster
gi.conference.date3.-6. September 2023
gi.conference.locationRapperswil

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