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Business process reference model languages: Experiences from BPI projects

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2003

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Gesellschaft für Informatik e.V.

Zusammenfassung

Natural Language is not appropriate for reference models because it risks being an in-complete, unstructured and inconsistent form of representation. This paper presents insights into a qualitative study examining both textual descriptions and semi-formal models based on ITIL. The conclusion is that a hybrid approach of models and textual extended explanations and definitions is the best approach to depicting business process reference models.

Beschreibung

Taylor, Chris; Probst, Christian (2003): Business process reference model languages: Experiences from BPI projects. INFORMATIK 2003 – Innovative Informatikanwendungen, Band 1, Beiträge der 33. Jahrestagung der Gesellschaft für Informatik e.V. (GI). Bonn: Gesellschaft für Informatik e.V.. PISSN: 1617-5468. ISBN: 3-88579-363-6. pp. 259-263. Regular Research Papers. Frankfurt am Main. 29. September - 2. Oktober 2003

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