Success Factors in Business-Managed IT - A Case Study Analysis at a Large German Industrial Company
dc.contributor.author | Bachfischer, Matthias | |
dc.contributor.editor | Becker, Michael | |
dc.date.accessioned | 2019-10-14T11:50:24Z | |
dc.date.available | 2019-10-14T11:50:24Z | |
dc.date.issued | 2018 | |
dc.description.abstract | The terminology of Business-Managed IT refers to Shadow-IT systems which are operated overtly in the business units ( BU s) and with the awareness from the IT department. They are a common phenomenon in corporations and usually emerge if the formal IT organization is unable to provide the BUs with solutions that meet their requirements. Because of this, Business-Managed IT is a highly significant area for an exploratory study, and both academia and practitioners can benefit from knowledge on how such systems can be successfully managed. In this present research, a case study analysis of five Business-Managed IT systems at a large German industrial company was conducted. Interviews with stakeholders involved in these systems were transcribed and analyzed to derive Critical Success Factors (CSFs) for Business-Managed IT. After a careful analysis of the data, a total of nine CSFs for Business-Managed IT systems were obtained. They fall into three dimensions: Project Dimension, Organizational Dimension and System Dimension. | en |
dc.identifier.isbn | 978-3-88579-448-6 | |
dc.identifier.pissn | 1614-3213 | |
dc.identifier.uri | https://dl.gi.de/handle/20.500.12116/28985 | |
dc.language.iso | en | |
dc.publisher | Gesellschaft für Informatik e.V. | |
dc.relation.ispartof | SKILL 2018 - Studierendenkonferenz Informatik | |
dc.relation.ispartofseries | Lecture Notes in Informatics (LNI) - Seminars, Volume S-14 | |
dc.subject | Business-Managed IT | |
dc.subject | Shadow-IT | |
dc.subject | IT-Organization | |
dc.subject | Critical Success Factors | |
dc.title | Success Factors in Business-Managed IT - A Case Study Analysis at a Large German Industrial Company | en |
dc.type | Text/Conference Paper | |
gi.citation.endPage | 92 | |
gi.citation.publisherPlace | Bonn | |
gi.citation.startPage | 81 | |
gi.conference.date | 26.-27. September 2018 | |
gi.conference.location | Berlin | |
gi.conference.sessiontitle | Business IT |
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