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Facilitating interaction in web-based communities: the case of a community for innovation in healthcare

dc.contributor.authorAdamczyk, Sabrina
dc.contributor.authorBöhler, Dominik
dc.contributor.authorBullinger, Angelika Cosima
dc.contributor.authorMöslein, Kathrin M.
dc.contributor.editorHeiß, Hans-Ulrich
dc.contributor.editorPepper, Peter
dc.contributor.editorSchlingloff, Holger
dc.contributor.editorSchneider, Jörg
dc.date.accessioned2018-11-27T09:59:04Z
dc.date.available2018-11-27T09:59:04Z
dc.date.issued2011
dc.description.abstractIntegrating users on web-based platforms is achieved in many settings such as communities for innovation as well as in different areas like healthcare. In web-based communities, interaction is the basic mechanism from which users as well as organizers derive benefit and, thus, is very important for indicating whether a community is successful or not. Faciliation of users can help to address challenges in establishing and nurturing interaction in web-based communities. The objective of this paper is to explore interactions on web-based communities for innovation and how they could be supported by means of automated or human facilitation. Following an action research approach, we investigate possibilities for intercation along an exploratory interpretive in-depth single case study of a community for innovation that pursues to help patients suffering from a rare disease. Using investigative analysis, we disclose possibilities of interaction and suggest a framework for interaction-based facilitation.en
dc.identifier.isbn978-88579-286-4
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/18599
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofINFORMATIK 2011 – Informatik schafft Communities
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-192
dc.titleFacilitating interaction in web-based communities: the case of a community for innovation in healthcareen
dc.typeText/Conference Paper
gi.citation.endPage228
gi.citation.publisherPlaceBonn
gi.citation.startPage228
gi.conference.date4.-7. Oktober 2011
gi.conference.locationBerlin
gi.conference.sessiontitleRegular Research Papers

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