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Unexpected and Unpredictable: Factors That Make Personalized Advertisements Creepy

dc.contributor.authorHerder, Eelco
dc.contributor.authorZhang, Boping
dc.contributor.editorAugstein, Mirjam
dc.contributor.editorHerder, Eelco
dc.contributor.editorWörndl, Wolfgang
dc.contributor.editorYigitbas, Enes
dc.date.accessioned2020-04-27T09:35:43Z
dc.date.available2020-04-27T09:35:43Z
dc.date.issued2019
dc.description.abstractPersonalized advertisements are the price we have to pay for free social media platforms. Various studies have been carried out on user acceptance of such advertisements in general and most countries have adopted laws and regulations with respect to privacy and data protection. However, not all advertisements evoke the same responses: some ads are considered more annoying, intrusive or creepy than others. In this paper, we present the results of an observational study on user responses to actual Facebook advertisements. The results show that mismatches in terms of context, unexpected data collection or inference, overly generic explanations and repetition are common causes of anxiety and distrust.en
dc.identifier.doi10.1145/3345002.3349285
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/32327
dc.language.isoen
dc.publisherACM
dc.relation.ispartofProceedings of the 23rd International Workshop on Personalization and Recommendation on the Web and Beyond
dc.titleUnexpected and Unpredictable: Factors That Make Personalized Advertisements Creepyen
dc.typeText/Conference Paper
gi.citation.endPage6
gi.citation.publisherPlaceNew York, NY
gi.citation.startPage1
gi.conference.date43709
gi.conference.locationHof
gi.document.qualitydigidoc

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