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Using Probes for Sharing (Tacit) Knowing in Participatory Design: Facilitating Perspective Making and Perspective Taking

dc.contributor.authorJarke, Juliane
dc.contributor.authorGerhard, Ulrike
dc.date.accessioned2018-08-11T08:24:40Z
dc.date.available2018-08-11T08:24:40Z
dc.date.issued2018
dc.description.abstractThe sharing of expertise and tacit knowing is one of the core objectives in participatory design projects. This paper focuses on the role of probes for sharing users’ tacit knowing. We will introduce the concept of “boundary objects” [22], [21] to analyse how probes facilitate perspective taking and perspective making between users and between users and researchers. In so doing, we demonstrate that probes can facilitate the sharing of users’ tacit knowing and expertise (i) by making and explicating individual users’ perspectives, (ii) by enabling participants to take each other’s perspective and make a joint perspective and (iii) by subsequently enabling the making of a joint vision on the digital design outcome. The research presented in this paper is based on an EU-funded research and innovation project in which we co-created digital neighbourhood guide with older adults. We report from our fieldwork in city 1, where we used probes as part of our participatory design practice.en
dc.identifier.doi10.1515/icom-2018-0014
dc.identifier.pissn1618-162X
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/16714
dc.language.isoen
dc.publisherDe Gruyter
dc.relation.ispartofi-com: Vol. 17, No. 2
dc.subjectprobes
dc.subjectolder adults
dc.subjectsenior citizens
dc.subjectco-creation
dc.subjectparticipatory design
dc.subjectexpertise
dc.subjecttacit knowledge
dc.subjectneighbourhood
dc.subjectboundary objects
dc.titleUsing Probes for Sharing (Tacit) Knowing in Participatory Design: Facilitating Perspective Making and Perspective Takingen
dc.typeText/Journal Article
gi.citation.endPage152
gi.citation.publisherPlaceBerlin
gi.citation.startPage137
gi.conference.sessiontitleResearch Article

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