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eXplainable AI: Take one Step Back, Move two Steps forward

dc.contributor.authorAlizadeh, Fatemeh
dc.contributor.authorEsau, Margarita
dc.contributor.authorStevens, Gunnar
dc.contributor.authorCassens, Lena
dc.contributor.editorHansen, Christian
dc.contributor.editorNürnberger, Andreas
dc.contributor.editorPreim, Bernhard
dc.date.accessioned2020-08-18T15:19:49Z
dc.date.available2020-08-18T15:19:49Z
dc.date.issued2020
dc.description.abstractIn 1991 the researchers at the center for the Learning Sciences of Carnegie Mellon University were confronted with the confusing question of “where is AI” from the users, who were interacting with AI but did not realize it. Three decades of research and we are still facing the same issue with the AItechnology users. In the lack of users’ awareness and mutual understanding of AI-enabled systems between designers and users, informal theories of the users about how a system works (“Folk theories”) become inevitable but can lead to misconceptions and ineffective interactions. To shape appropriate mental models of AI-based systems, explainable AI has been suggested by AI practitioners. However, a profound understanding of the current users’ perception of AI is still missing. In this study, we introduce the term “Perceived AI” as “AI defined from the perspective of its users”. We then present our preliminary results from deep-interviews with 50 AItechnology users, which provide a framework for our future research approach towards a better understanding of PAI and users’ folk theories.en
dc.identifier.doi10.18420/muc2020-ws111-369
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/33513
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofMensch und Computer 2020 - Workshopband
dc.relation.ispartofseriesMensch und Computer
dc.subjectArtiSicial intelligence
dc.subjectFolk theories
dc.subjectMental models
dc.subjectPerceived AI
dc.subjectMisconception
dc.titleeXplainable AI: Take one Step Back, Move two Steps forwarden
dc.typeText/Workshop Paper
gi.citation.publisherPlaceBonn
gi.conference.date6.-9. September 2020
gi.conference.locationMagdeburg
gi.conference.sessiontitleMCI-WS02: UCAI 2020: Workshop on User-Centered Artificial Intelligence
gi.document.qualitydigidoc

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