Logo des Repositoriums
 

Tool-based Codification in Business Process Improvement and the Impact on Problem-Solving

Kurzanzeige
dc.contributor.authorJohannsen, Florian
dc.contributor.authorMang, Fabian
dc.contributor.authorHans-Georg, Fill
dc.contributor.authorHofmann, Sara
dc.date.accessioned2023-05-14T05:52:26Z
dc.date.available2023-05-14T05:52:26Z
dc.date.issued2023
dc.description.abstractBusiness process improvement (BPI) is an important task in times of quickly changing customer requirements and evolving technologies. A variety of BPI approaches were developed in recent years, however, the proper codification of results created in BPI projects has not been properly investigated yet. In this respect, the paper at hand examines the impact of tool-based codification approaches on problem-solving in BPI. Moreover, the effect of the design either as a spreadsheet-based or a conceptual model-based tool on user satisfaction is analyzed. For that purpose, we revert to two tools we developed, which both offer the identical functionality but diverge in the techniques of codifying results: spreadsheet templates on the one side and conceptual models on the other side. In our study, the form of codification tremendously affected the perceived user satisfaction whereas the results received for problem-solving did not show a clear preference. Regarding the former issue, the beneficial role of conceptual models for codifying results with the help of software tools could be demonstrated.en
dc.identifier.doi10.18417/emisa.18.1
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/41541
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofEnterprise Modelling and Information Systems Architectures (EMISAJ) – International Journal of Conceptual Modeling: Vol. 15, Nr. 1
dc.subjectBusiness Process Improvement
dc.subjectConceptual Models
dc.subjectModelling Tool
dc.subjectUsability
dc.titleTool-based Codification in Business Process Improvement and the Impact on Problem-Solvingen
dc.typeText/Journal Article
gi.citation.endPage30
gi.citation.publisherPlaceBerlin
gi.citation.startPage1

Dateien

Originalbündel
1 - 1 von 1
Vorschaubild nicht verfügbar
Name:
emisaj_18_1.pdf
Größe:
14.62 MB
Format:
Adobe Portable Document Format
Herunterladen

Sammlungen

EMISAJ Vol. 18 - 2023