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Building BPM Capabilities to Foster Process Automation Initiatives Through Inter-Organizational Training

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dc.contributor.authorKampmann, Marlon
dc.contributor.authorFrançois, Peter Alois
dc.contributor.authorPlattfaut, Ralf
dc.contributor.authorConers, André
dc.contributor.editorFazal-Baqaie, Masud
dc.contributor.editorLinssen, Oliver
dc.contributor.editorVolland, Alexander
dc.contributor.editorYigitbas, Enes
dc.contributor.editorEngstler, Martin
dc.contributor.editorBertram, Martin
dc.contributor.editorHanser, Eckhart
dc.contributor.editorKalenborn, Axel
dc.date.accessioned2024-09-06T09:48:44Z
dc.date.available2024-09-06T09:48:44Z
dc.date.issued2024
dc.description.abstractThis study describes a training approach to enhance Business Process Management (BPM) capabilities through heterogeneous and inter-organizational consortia, aiding collaborative process optimization and automation. Traditional BPM education focuses on methodological and IT-related skills. However, the complexity and diversity of skills and experiences in inter-organizational settings require innovative training approaches. The research investigates how heterogeneous groups can enhance the learning experience and how leveraging varied skills and experiences can promote BPM reuse across organizations. We developed an iterative Design Science Research (DSR) based training approach, engaging six companies across different sectors and sizes to participate in a series of trainings. These sessions aimed to build BPM and digitalization competencies while encouraging the exchange of knowledge and the reuse of BPM artifacts. Preliminary findings suggest that addressing skill heterogeneity and fostering open collaboration can significantly improve inter-organizational BPM efforts.en
dc.identifier.isbn978-3-88579-747-0
dc.identifier.issn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/44596
dc.language.isoen
dc.pubPlaceBonn
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofProjektmanagement und Vorgehensmodelle 2024 - Neues Arbeiten in Projekten – Teamarbeit neu interpretiert
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-353
dc.subjectBPM Teaching
dc.subjectBPM Capabilities
dc.subjectAutomation Reuse
dc.subjectInter-Organizational Training
dc.titleBuilding BPM Capabilities to Foster Process Automation Initiatives Through Inter-Organizational Trainingen
dc.typeText/Conference Paper
mci.conference.date26.-27. September 2024
mci.conference.locationFriedberg
mci.conference.sessiontitleFuture Track
mci.reference.pages149-160

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P353 - PVM 2024 - Projektmanagement und Vorgehensmodelle - Neues Arbeiten in Projekten – Teamarbeit neu interpretiert