Design pattern for conversational agents handling data-driven requests

dc.contributor.author	Volkmann, Nick
dc.contributor.author	Schmidt, Sebastian
dc.date.accessioned	2024-02-26T06:55:01Z
dc.date.available	2024-02-26T06:55:01Z
dc.date.issued	2022
dc.description.abstract	The aim of this research project is to identify design principles for the development of CAs. In the context of this thesis, the research questions are: “According to which design principles are Conversational Agents developed?” and “How can these design principles be meaningfully categorized and described?”. For the aggregation of the design principles, the first step was a systematic literature search according to Vom Brocke et al. (2009). The systematic literature review was followed by a qualitative literature analysis according to Kuckartz (2018). The result of this work is the identification of 15 meta-requirements that could be categorised by means of three main categories and a further seven subcategories. This was followed by the declaration of seven design principles based on the subcategories and their meta-requirements.	en
dc.identifier.uri	https://dl.gi.de/handle/20.500.12116/43694
dc.language.iso	en
dc.pubPlace	Dresden
dc.publisher	TUDpress - Verlag der Wissenschaften
dc.relation.ispartof	Workshop Gemeinschaften in Neuen Medien (GeNeMe) 2022
dc.subject	Gesprächsagenten
dc.subject	Gestaltungsprinzipien
dc.subject	Chatbot
dc.subject	Interaktion
dc.title	Design pattern for conversational agents handling data-driven requests	en
dc.type	Text/Conference Paper

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