An Empirical Review of the Connection between Model Viewer Characteristics and the Comprehension of Conceptual Process Models.

Mendling, Jan; Recker, Jan; Reijers, Hajo A.; Leopold, Henrik (2018): An Empirical Review of the Connection between Model Viewer Characteristics and the Comprehension of Conceptual Process Models.. EMISA Forum: Vol. 38, No. 1. Berlin: De Gruyter. pp. 27-28